18th June 2025 - Berlin

Speakers

Sponsor

Twilio is a cloud communications platform as a service (CPaaS) company based in San Francisco, California. It enables developers to build, scale, and operate real-time communications within software applications through APIs. 

Twilio's services include programmable voice, messaging, video, and email, allowing businesses to embed communication functionalities into their applications without needing to manage complex infrastructure.  

Topics

In today's rapidly evolving business landscape, understanding your customers is more crucial than ever. Yet, Twilio's latest research reveals a striking disconnect: while 81% of businesses believe they know their customers well, only 46% of customers agree.

Why does this gap exist, and how can it be bridged?

We invite you to an exclusive, invite-only dinner event tailored for C-Suite professionals. Join us as we delve into insights from the “State of Customer Engagement Report” and explore how advancements in AI and customer engagement strategies can address key business challenges, such as generating and safeguarding revenue streams, and enhancing operational efficiencies.

Agenda

 18:00 - Arrival

 18:20 - Expert-Led Opening Remarks

 18:40 - Dining & Interactive Discussion Begins

 20:30 - Cocktails & Conversation

Venue

TBA