28th November 2024 - Frankfurt
Speaker
Sponsor
Doxee is a multinational hi-tech company and a leader in the Customer Communications Management and Customer Experience Management markets.
Thanks to the Doxee Platform®, a cloud-native platform designed entirely on a multi-cloud architecture, Doxee supports companies in effectively managing customer communications and multichannel interactions, with the aim of fostering digital transformation and dematerialization processes.
Topics
1. What are the biggest challenges of B2C companies generating personalized communications along the entire customer journey, from invoicing, new customer onboarding, dunning all the way to upselling, cross-selling and service interaction touch points?
2. Are the personalized communications that B2C companies generate today really support the business in terms of operational efficiency? For that purpose, are you already harnessing the power of CCM AI support?
3. Are your communications really building a valuable customer experience that combines customer data with effective digital experiences that can enhance your business results?
Agenda
18:00 - Arrival
18:20 - Expert-Led Opening Remarks
18:40 - Dining & Interactive Discussion Begins
20:30 - Cocktails & Conversation
